Absolutely! We love to hit the road and can travel to any location accessible by truck. The cost? It varies depending on the specifics of each event, such as location, scope of work, and timing. We'll assess each case individually to ensure you receive a tailored experience!

Yes, we do! While we welcome walk-ins, we prefer appointments to ensure you receive our undivided attention. Our showroom hours are Monday through Friday, from 10 AM to 4 PM. If those times don’t work for you, just let us know, and we’ll find a time that does!

Definitely! We have our very own C+C (Custom and Creative) department dedicated to turning your dreams into reality, whether it’s modifying our existing inventory or creating something entirely unique just for you.

We specialize in luxury furniture, room draping and tent treatments, statement lighting and event accessories!

Of course! Check out our fabulous Party Pro services and customization options for a full event experience.

Certainly! Deposits (50%) are non-refundable, but don’t worry—the final balance isn’t due until 7 days before the installation date. You're free to make any changes up until this 7-day mark without any penalties. However, please note that modifications made within 7 days of the installation date might incur a rush or restocking fee to accommodate last-minute requests.

All deposits are non-refundable. You can cancel or postpone your order before two weeks of the order date, and you'll face no penalty fees; however, previously made deposits won't be refunded. The good news is that you can apply the total on account towards a future rental within one year from the original order date. For cancellations or postponements within two weeks of the order date, please remember these stipulations: while there's no refund for previous deposits, you are responsible for any incurred costs related to the order and must cover 20% of the remaining order balance as a product restocking and labor loss fee. Note that this is applicable to the first postponement only. For any second postponement, 20% of the deposit will be absorbed for resources we’ve allocated to secure your event.

There can be! Additional fees may apply for installs with limited timeframes, strict start times, late-night strikes, holiday bookings, and those tricky load-ins.

Yes, if you're using a covered vehicle! Just swing by Monday through Friday and return everything with the same packing materials we provided.

Delivery within a 25-mile range starts at 26% of your order subtotal. A variety of factors can affect this, including installation and strike times, challenging venues, and holiday schedules.

Our team will reach out via call or text 30 minutes before arriving. We require someone on-site to confirm placements, approve final setups, and ensure everything is just what you envisioned!

From comprehensive floor planning to reliable installation support, a Party Pro is your go-to for expanding your production team with the additional assistance you might require. We passionately support our beloved planners, designers, and producers to help bring the next best project to life with ease! A Party Pro offers a range of services, including Party! Proposal Creation to showcase items creatively for you or your client, event diagramming, and on-site event installation and strike management of Party! and other vendors. Let us enhance your event experience by seamlessly tying everything together!

Not yet! Items and labor are reserved only after we receive your signature and deposit confirmation.

We would love to hear from you! Please reach out to us through our feedback channels. Your input helps us continue to provide top-notch service!